994bet Privacy Policy

Introduction to This Privacy Policy

This Privacy Policy ("Policy") applies to the 994bet website (https://994bet.lat) and all related services. We take the privacy of our users very seriously. This policy describes in detail how 994bet collects, processes, stores, and protects your personal information.

By registering on the 994bet platform or using its services, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

Information You Provide

Information you provide directly when opening an account on 994bet and when using its services:

• Full name and date of birth (for age verification)
• Valid email address
• Mobile number
• Bank account or mobile banking details (bKash, Nagad, Rocket — for transactions only)
• Documents required for identity verification
• Messages and inquiries sent via live chat or email

Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Time and date of access to the platform
• List of pages visited
• Gaming activity and betting history
• Transaction records — details of deposits and withdrawals

Cookies and Tracking Technologies

The 994bet website uses cookies and similar technologies. Cookies are small data files stored on your device. They help our site function properly and improve your experience.

We use three types of cookies:

• Essential Cookies: Required for the core functionality of the platform
• Functional Cookies: To remember your preferences and settings
• Analytical Cookies: To collect usage statistics for improving our services

You can control cookies by changing your browser settings. However, disabling certain cookies may affect the functionality of the platform.

Purposes for Which Information Is Used

994bet uses the information collected about you for the following purposes:

• To create, verify, and manage accounts
• To process financial transactions including deposits and withdrawals
• To provide customer service and support — via live chat and email
• To detect and prevent fraud
• To implement responsible gaming policies
• To meet legal and regulatory obligations
• To develop the platform and introduce new services
• To send applicable bonus and promotional offers (with your consent only)

Sharing Information with Third Parties

994bet may share your information with third parties only in the following limited circumstances and under strict confidentiality agreements:

• Payment Processors: To carry out bKash, Nagad, Rocket, and bank transfer transactions
• Identity Verification Services: To complete the KYC process
• Technology Partners: For the security and operation of the platform
• Legal Authorities: When required by law

Disclosure of Information Under Legal Obligation

994bet may be required to disclose information to legal authorities in the following situations:

• By court order or valid government directive
• In anti-money laundering (AML) investigations
• In investigations into fraud or criminal activity
• In matters relating to national security

In such disclosures, we will provide only the minimum information necessary.

Our Security Technology

994bet has adopted industry-standard cybersecurity measures to keep your personal and financial information secure. The key components of our security framework are:

• SSL/TLS Encryption: All data transfers between the website and servers are encrypted
• Two-Factor Authentication (2FA): An additional layer of account protection
• Firewall Protection: Advanced firewall systems to prevent unauthorized access
• Regular Security Audits: Periodic assessments to identify potential vulnerabilities
• Secure Servers: Your data is stored in protected data centers
• Access Controls: Staff have limited access to only the information they need

Please note, however, that no method of data transmission over the internet or digital storage is completely secure. We are committed to ensuring the highest level of security, but we cannot guarantee absolute protection.

How Long Your Information Is Kept

994bet retains your information only for as long as it is necessary or legally required. In general:

• Information for active accounts is retained for the duration the account remains open
• Financial transaction records may be retained for a specified period after account closure as required by law
• Certain information must be retained in compliance with anti-money laundering regulations
• Records of customer service communications are used to improve service quality

Once the retention period ends, your personal information will be securely deleted or anonymised so that you can no longer be identified.

Right of Access and Correction

As a user of 994bet, you have the following rights regarding your own personal information:

• Access: The right to know what information we hold about you
• Correction: The right to correct incomplete or inaccurate information
• Deletion: The right to request deletion of your information in certain circumstances
• Objection to Processing: The right to object to the use of your information for specific purposes
• Data Portability: The right to receive a copy of your information in a structured format

Right to Opt Out of Marketing Communications

You may opt out of receiving promotional emails or notifications from 994bet at any time. This can be done by using the "Unsubscribe" option at the bottom of such communications or by emailing [email protected].

Please note, however, that it is not possible to opt out of important account-related notifications (such as transaction confirmations and security alerts) — these are an integral part of the service.

How to Exercise Your Rights

To exercise any of your rights, please contact us. We will verify your request and do our best to respond as quickly as possible. You may be asked to provide some additional information to verify your identity.

Policy on Persons Under 21

994bet provides services only to individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information.

How This Privacy Policy Is Updated

994bet may update this Privacy Policy from time to time. Such changes may be necessary due to the expansion of services, legal changes, or technological developments.

For significant changes, we will notify you in the following ways:

• Publishing a notice in a prominent place on the website
• Sending a notification to your registered email address
• Updating the "Last Updated" date at the top of the page

If you continue using the platform after changes are made, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.